At winrupee, the personal data of every Pakistani player on the platform is handled with the same seriousness we apply to platform security and financial integrity. This Privacy Policy sets out exactly what data winrupee collects, why we collect it, how we use it, and the rights you hold over your own information.
Six principles that guide every data decision winrupee makes — applied consistently across all Pakistani player accounts and platform interactions.
Every piece of data transmitted between your device and winrupee is protected by 256-bit SSL encryption. This applies to your winrupee login credentials, payment details, and all personal information submitted during registration and KYC verification.
winrupee does not sell, rent, or trade your personal data to third-party advertisers or data brokers under any circumstances. Your information is used exclusively for the purposes described in this Privacy Policy — nothing more, nothing less.
winrupee collects only the personal data that is necessary for the specific purpose it is being collected for. We do not collect excessive or irrelevant information. If a piece of data is not needed to operate your winrupee account or comply with regulatory requirements, we do not ask for it.
Access to your personal data within winrupee is restricted to staff members who require it to perform their specific job function — such as KYC review, fraud prevention, or customer support. All winrupee staff are bound by confidentiality obligations.
winrupee retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable regulatory and anti-money laundering obligations. When data is no longer required, it is securely deleted or anonymised.
Pakistani players on winrupee hold meaningful rights over their personal data, including the right to access, correct, and request deletion of their information. winrupee has a dedicated process for handling data rights requests, described fully in Section 9 of this Policy.
This Privacy Policy ("Policy") describes how winrupee collects, uses, stores, shares, and protects the personal data of individuals who visit the winrupee platform at winrupee.app, register a player account, or otherwise interact with winrupee's services — including casino games, sports betting markets, live PSL cricket wagering, and PKR payment processing.
This Policy applies to all winrupee players and platform visitors, with particular relevance to Pakistani users accessing the platform from Karachi, Lahore, Faisalabad, Islamabad, and other cities across Pakistan. By using winrupee in any capacity, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.
This Policy should be read in conjunction with winrupee's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
Plain Language Summary: This Policy tells you what personal data winrupee holds about you, why we hold it, who we may share it with, and what you can do if you want to access, correct, or delete your data. If you have any questions, contact us at [email protected].
winrupee is an internationally licensed online casino and sports betting platform operating at winrupee.app. winrupee is the data controller in respect of all personal data collected from Pakistani players and platform visitors under this Privacy Policy.
For all privacy-related inquiries, data rights requests, and complaints, you may contact the winrupee Data Protection team directly at:
winrupee Data Protection Team
Email: [email protected]
Subject Line: "Privacy / Data Request — [Your Registered Email]"
Response Time: All data requests acknowledged within 48 hours and resolved within 30 days.
winrupee collects the following categories of personal data from Pakistani players and platform visitors. The specific data collected depends on the nature of your interaction with the platform.
When you create a winrupee account, we collect the information you provide at registration, which includes:
Prior to processing withdrawal requests, winrupee is required by its licensing obligations to verify the identity of players. KYC data collected may include:
winrupee records details of all financial transactions conducted on your account, including:
winrupee records your gaming and betting activity on the platform, including game sessions, bet amounts, game outcomes, cricket betting markets accessed, and session duration. This data is used for account management, responsible gaming monitoring, and dispute resolution.
When you access winrupee, we automatically collect certain technical data from your device and browser, including:
winrupee retains records of communications between you and winrupee support staff, including live chat transcripts, email correspondence, and complaint records. These records are used for quality assurance, dispute resolution, and training purposes.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Registration Data | Name, DOB, address, email, phone | Account creation, age verification |
| KYC Data | CNIC copy, proof of address, payment proof | Identity verification, AML compliance |
| Financial Data | Deposits, withdrawals, PKR balance | Payment processing, fraud prevention |
| Gaming Activity | Bets, game sessions, PSL markets | Account management, responsible gaming |
| Technical Data | IP address, device type, browser | Security, fraud detection, analytics |
| Communications | Chat transcripts, emails, complaints | Support, dispute resolution |
winrupee collects personal data through the following means:
winrupee uses the personal data collected from Pakistani players for the following specific purposes:
Important: winrupee does not use your personal data for automated decision-making that produces significant legal effects without human review. All account suspension decisions based on fraud or policy breach indicators are reviewed by a winrupee team member before action is taken.
winrupee processes your personal data under the following lawful bases:
winrupee does not sell, rent, or trade your personal data to any third party for commercial purposes. winrupee may share your personal data with the following categories of third parties in the circumstances described below:
To process your PKR deposits and withdrawals, winrupee shares the minimum necessary transaction data with your selected payment provider — JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa, or Mastercard. These providers process your data under their own privacy policies and are bound by applicable financial data protection regulations.
winrupee may use accredited third-party KYC service providers to assist with identity document verification and age confirmation. These providers receive only the data necessary to perform the verification function and are contractually prohibited from using your data for any other purpose.
winrupee uses industry-standard fraud detection and cybersecurity service providers that may process technical and transaction data to identify suspicious activity. These providers act as data processors under contract with winrupee and are not permitted to use your data independently.
winrupee may disclose personal data to regulatory bodies, licensing authorities, or law enforcement agencies where required to do so by law, by court order, or by the conditions of winrupee's international gaming licence. winrupee will, where legally permitted, notify affected players of such disclosures.
In the event of a merger, acquisition, or sale of all or part of winrupee's business, player data may be transferred to the acquiring entity as part of that transaction. winrupee will notify affected players prior to any such transfer and ensure that the recipient entity is bound by privacy obligations no less protective than those in this Policy.
winrupee retains personal data for as long as is necessary to fulfil the purpose for which it was collected, subject to any longer retention periods required by applicable law or regulatory obligation. The following retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account Registration Data | Duration of account + 5 years post-closure | AML compliance, regulatory obligation |
| KYC Documents | 5 years from account closure or last transaction | Anti-money laundering regulatory requirement |
| Financial Transaction Records | 5 years from transaction date | Financial regulation, audit trail |
| Gaming Activity Data | 3 years from account closure | Dispute resolution, responsible gaming monitoring |
| Technical / Device Data | 13 months from collection | Analytics, fraud pattern analysis |
| Support Communications | 3 years from last communication | Quality assurance, dispute evidence |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Proof of lawful marketing basis |
Upon expiry of the applicable retention period, winrupee will securely delete or anonymise your personal data so that it can no longer be attributed to you as an identified individual.
As a Pakistani player on winrupee, you hold the following rights in respect of your personal data. To exercise any of these rights, contact winrupee at [email protected] with the subject line "Data Rights Request".
You have the right to request a copy of all personal data winrupee holds about you. winrupee will provide this within 30 days of a valid request at no charge.
If any personal data winrupee holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic account details directly from your winrupee account settings.
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to winrupee's legal and regulatory retention obligations.
You have the right to request that winrupee restricts the processing of your data in certain circumstances, such as while a data accuracy dispute is being resolved.
Where processing is based on your consent or on a contract with winrupee, you may request your personal data in a structured, machine-readable format for transfer to another service provider.
You have the right to object to winrupee processing your data on the basis of legitimate interests, including for direct marketing. winrupee will cease such processing upon receipt of a valid objection.
How to Submit a Request: Email [email protected] with the subject line "Data Rights Request — [Your Registered Email]". winrupee will acknowledge your request within 48 hours and resolve it within 30 calendar days. winrupee may require identity verification before processing a data rights request to protect against unauthorised access to player data.
Cookies are small text files placed on your device when you visit winrupee.app. They allow winrupee to recognise your browser, remember your preferences, maintain your session after winrupee login, and collect anonymised analytics data to improve the platform experience for Pakistani players.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Maintain your login session, process deposits, enable core platform functions | No — platform will not function without these |
| Performance / Analytics | Collect anonymised data on page usage, load times, and navigation paths | Yes — via cookie preferences |
| Functional | Remember your language preference, game filters, and display settings | Yes — may affect your experience |
| Marketing | Track referral sources and promotional campaign effectiveness | Yes — via cookie preferences or browser settings |
You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will prevent you from using core winrupee platform features, including account login and payment processing.
winrupee implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
In the event of a personal data breach that poses a risk to your rights and freedoms, winrupee will notify the relevant regulatory authority and affected players in accordance with applicable data breach notification requirements.
Your Role in Security: winrupee's technical measures protect your data at the platform level, but you also play an important role. Use a strong, unique password for your winrupee account. Never share your login credentials with anyone. winrupee will never ask for your password via email or live chat.
winrupee is strictly an adults-only platform. Pakistani players must be 21 years of age or older to register and use winrupee services. winrupee does not knowingly collect personal data from individuals under the age of 21.
Age verification is conducted during registration using the date of birth provided by the player, and is confirmed through KYC document verification prior to withdrawal processing. Where winrupee identifies that an account has been registered by a person under 21 years of age, the account will be immediately suspended, all personal data associated with the account reviewed, and appropriate action taken in accordance with winrupee's Terms & Conditions.
If you believe that a minor has created a winrupee account, please contact winrupee support immediately at [email protected].
21+ Only: winrupee is an adults- only platform. All Pakistani players must be 21 years of age or older to register, deposit, and play. If you are under 21, please do not attempt to register on winrupee.
winrupee operates as an internationally licensed online gaming platform. As a result, your personal data may be transferred to, stored in, or processed in countries outside Pakistan where winrupee's infrastructure, third-party service providers, or licensing authority is based.
Where such international transfers occur, winrupee ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to or exceeding the protections described in this Privacy Policy. Safeguards employed by winrupee for international transfers include:
For more information about the specific safeguards applied to international transfers of your personal data, contact winrupee at [email protected].
winrupee reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, platform services, or applicable regulatory requirements. When material changes are made to this Policy, winrupee will notify registered Pakistani players via email and by posting a prominent notice on the winrupee platform at least seven (7) days before the changes take effect.
Non-material changes — such as typographical corrections, formatting updates, or minor clarifications that do not affect your substantive data rights — may be made without prior notice and will be effective immediately upon publication.
The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. We encourage all winrupee players to review this Policy periodically to remain informed of how winrupee protects their personal data. Continued use of the winrupee platform following the effective date of any amended Policy constitutes your acceptance of the updated terms.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how winrupee has handled your personal data, please contact the winrupee Data Protection Team in the first instance:
winrupee Data Protection Team
Email: [email protected]
Subject: "Privacy / Data Request — [Your Registered Email]"
Live Chat: Available 24/7 on the winrupee platform
Response Time: Acknowledgement within 48 hours | Resolution within 30 days
winrupee is committed to resolving all privacy-related complaints fairly and promptly. If you are not satisfied with winrupee's response to your complaint, you may escalate the matter to the relevant supervisory authority or dispute resolution body designated by winrupee's international gaming licence.
This Privacy Policy was last reviewed and updated on 1 January 2026. winrupee recommends that all Pakistani players review this Policy periodically to stay informed of their data rights and winrupee's data protection practices.
Your personal data is protected by 256-bit SSL encryption, strict access controls, and a Privacy Policy built for Pakistani players. Enjoy 1,200+ games, live PSL cricket betting, and instant PKR transactions — knowing your data is in safe hands. Must be 21+ to register and play.